Product reviews

“Told us printed was right for our photo artwork. Woven would have failed.”

“Loom set-up shown as its own line so we could do the maths.”

“Explained why our crest could not be woven at that size. Redrew it properly.”

“Reorder carried no set-up at all, exactly as they said a year earlier.”

“Good throws, quick. Recycled ones are slightly hairier, as described.”

“Tighter gauge for the hotel because guests wear rings. Sensible advice.”

“Design reads on the back too. Guests keep folding them the wrong way up.”

“Gave us the blend percentage without being asked. Our ESG team needed it.”

“Ordered twelve to check the hand, then three thousand.”

“Waffle dries between guests. That was the whole reason we bought it.”

“Whipstitched edge instead of fringe. Laundry has not touched it.”

“Six years of alumni throws and the newest matches the oldest.”

“No heat-applied film. They explained why it cracks on a fold.”

“Very good. One carton late and they flagged it before we noticed.”

“Talked us out of the chunkiest cable for a rental. They were right.”

“Three thousand for the alumni weekend, boxed in counted batches.”

“Artwork redrawn to the minimum feature size the loom could hold.”

“Muted recycled palette looked more considered than our brand colour would.”

“Yarn weight stated rather than ‘chunky’. We knew what was coming.”

“Individually bagged for retail. Straight onto the shelf.”

“Quoted the size after washing. It arrived exactly as specified.”

“Real quote the same afternoon with weaving and printing priced separately.”

“Two weeks quoted, eleven days delivered, tracking sent unprompted.”

“Same crest woven and printed across two lines. They still match.”

“Honest that our gradient could not be woven. Printed was the right call.”

“Sample throw before the run. It changed the yarn we picked.”

“Solid. Jacquard colours are limited, exactly as they said up front.”

“Corners still square after a season of hotel laundry.”

“Tassels tied, not glued. Still all there after twenty washes.”

“Advice was about how our throws get used, not the dearest option.”

“Three properties, three colourways, one delivery, one invoice.”

“Mockup showed the reverse face too. We changed the ground colour.”

“Spa throws pack down small enough for the treatment room shelf.”

“Reordered a year later and the colour matches the originals.”

“Said plainly a raw cut edge would travel. We went hemmed.”

“Boxed per property so each hotel just took its own carton.”

“One small wedding order and we still got a full mockup.”

“Fringe hand-knotted. Our last supplier’s cut fringe unravelled in a month.”

“Everything clear up front and nothing charged until artwork was approved.”

“Fourth run this year. I send the artwork and the cartons turn up sorted.”